I thought you might. ;)

Here we’ve answered the most common questions our students ask us.

Click on the question you have to read its answer, and if we don’t fully answer your question here, get in touch with us using the form at the bottom of the page.

Before Signing Up

1. Can’t I just get all of this on your YouTube channel?

2. What makes your approach to math different? Aren’t you just re-explaining the textbook concepts over and over again?

3. What kind of experience do you have in math, anyway?

4. Why should I believe that this will work for me?

Pricing, Payments & Subscriptions

1. What does the $39 per month include?

2. How long do I have to subscribe for?

3. What if I don't like Krista King Math?

4. How do I cancel my subscription?

5. How do I change my credit card or payment method?

Inside Krista King Math

1. What’s the deal with the points I see beside of each lesson?

2. I can’t log in. What’s wrong?

3. Can I change my password?

4. Why won’t the videos play?

My YouTube channel is a great resource for quick help to understand math concepts, but it lacks a lot of what makes a subscription to Krista King Math truly worthwhile, especially if you’re really trying to conquer math.

For example, Krista King Math students get access to notes, quizzes, workbooks, flashcards and worksheets, exams, formula sheets, and more, which can make the difference in kind of getting a math concept enough to maybe pass, and the confidence to walk into the exam room knowing you’re going to own it.

Also, the YouTube videos aren’t necessarily organized in a manner that’s meant to be connected. They’re all quick help videos organized by topic, but you can’t really dig your fingers in and explore a topic from front to back on my YouTube channel like you can in the course library.

Textbooks and classes are fantastic, and we need them! But tutoring these subjects for 15+ years has allowed me to understand and explain topics in a more approachable manner. I’ve now included all of my best methods for learning inside Krista King Math.

Like you may have read, I’m not a math professor. I didn’t even study towards a math degree in college. But I’ve always loved helping other students grasp difficult math topics.

After spending 4 years tutoring Calculus students at the University of Notre Dame, I wanted to continue my love for tutoring and have done so through Krista King Math.

Working with students for many years has allowed to me to better understand what works and what doesn’t so that you can succeed (and maybe even enjoy the journey along the way! :).

I know you might think that I’m some kind of weird math nerd with a brain that works better with numbers.

That’s definitely not the case, but you don’t have to take my word for it.

Krista King Math has helped people who failed high school math get accepted for math-based degree programs at elite universities.

It’s helped adults who haven’t touched math since high school excel in their current courses.

It’s helped college students who thought they had no other option but to drop a class and take summer school become so confident in math that they decided to minor in it.

We’ve helped students achieve valedictorian status, which wouldn’t have been possible without understanding math, and have helped countless students who were in danger of failing pass worry-free.

• Access to all of our lessons, from basic fundamentals all the way through to brain-bending Calculus, Linear Algebra, and Differential Equations.

• An easy-to-navigate course interface to find exactly what you’re looking for.

• Videos that walk you through everything step-by-step.

• Course notes that help you easily grasp difficult concepts.

• Practice quizzes so you know when you finish a unit if there’s anything you need more work on.

• Formula sheets to help you finish studying in record time.

• Access to our lesson-based Q&A area where you can ask for help if you get stuck on a lesson. I’ll be happy to answer.

We offer subscriptions on a month-by-month basis, so if you only need our material for a month while you cram for exams, you can choose to cancel your subscription after that time period.

Want to study for more than a few months? Definitely check out the yearly subscription which gives you the best discount available! 

We offer a 30-day money back guarantee.

Which means you can try Krista King Math for up to 30 days, and if you don’t think it’s going to help you pass your math classes, you can cancel, let us know that you’d like a refund, and we’ll happily refund you.

Once you’ve dominated math and no longer need to continue, make sure to throw yourself a party. Because that’s a serious accomplishment.

After celebrating, you’ll also want to cancel your subscription. 

Canceling is easy.

1. To cancel your subscription, sign in and select "Settings" on the menu under your name in the upper right corner.

2. At the bottom of your profile, select "Billing."

3. Then select “Manage Subscription.”

4. Select “Cancel Subscription.”

5. Confirm again and your subscription will be cancelled.

No further charges will be made to your card. You will retain access to all content through the end of your current billing period. At the end of the billing period, the Subscribe button will become available again and you will be able to resubscribe at any time (and all of your progress will still be intact). 

Click on the arrow by your name in the upper right-hand corner, click on “My Account” and choose the "Payment" tab.

You’ll see options to update your payment preference.

As a student of Krista King Math, you can enroll in as many courses as you want.

Once you enroll in a course, you’ll see that each step of the course has a point value attached to it. When you complete the step, you earn those points.

Unfortunately, the points aren’t brownie points. (Unless you’re wanting to earn brownie points with us, in which case you can double them.) Instead, they go towards your “report card” so you can see the kind of progress you’ve made since you started studying with Krista King Math.

Winning at math can take time, so use the report cards as an easy way to remind yourself how awesome you are and how far you’ve come.

Make sure you’re using the right url, which is courses.kristakingmath.com

Click on “Sign In” in the upper right-hand corner to enter your username and password.

If that doesn’t work, try resetting your password by clicking on “Forgot your password?”

If it’s still a no-go, fill out the contact form at the bottom of this page to get in touch with us to sort it out. And sort it out we will.

Yes. And there are two ways to do so.

If you’re logged into your account, click on the arrow by your name in the upper right-hand corner, and then click on the “Password” tab.

If you’re not logged in, click on “Sign In” in the upper right-hand corner and click on “Forgot your password?” to have a reset link sent to you.

If at all possible, try using Chrome, Safari, or Firefox while studying through our modules.

Whichever browser you’re using, make sure it’s up to date.

If you’ve tried all of those things and the videos still aren’t playing, let us know by sending us a message via the contact form on the bottom of this page. We’ll work with you to get it sorted out ASAP.

Got a question we didn't quite answer?

Give us your name, email, and tell us a little about what's going on. We'll be in touch ASAP.